Check Point Elite delivers support all day every day plus on-demand expert care wherever you need it.
With advanced tools and priority handling, Check Point Elite will minimize business downtime and keep your network running.

Benefits

• On-demand onsite engineer to resolve critical software cases
• Fastest response times – 30 minutes for Priority 1 and 2 cases
• Priority case handling and fast path escalations
• Increased productivity and uptime with expert knowledge transfer, tools and techniques

Appliance Support

• Next flight out hardware replacement service
• Enhanced Return Material Authorization (RMA) processing

Elite Onsite Support

Extends the benefits of Elite Support with 4-hour RMA onsite hardware care for the fastest logistics. Check Point provides the delivery and basic installation of replacement hardware by a certified engineer for 4-hours following RMA determination. Click here for location details.

Elite Support is available for both direct (EBS) and collaborative (CES) programs. To find out how your business can benefit from Elite Support and other Enterprise Support programs, contact your Accudata Systems Account Manager at 800.246.4908.