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Features and Benefits 
Performance Monitoring
We monitor your core infrastructure devices, servers, workstations, applications, Web sites, databases, and printers to provide you with proactive notification of network health issues.

Security Monitoring
We take a proactive approach to security by continuously monitoring your network for security related events. This allows you to minimize security threats with a highly automated solution.

Managed Asset Inventory
We will discover all of the hardware/software components of your managed assets. This will provide you with up-to-date data on all of your managed devices and help you identify unauthorized hardware/software.

Patch Management
To minimize your exposure to security threats, we check the patch levels of your hardware/software. If a patch is outdated, we deploy the most recent update.

Strategic Reports
We generate reports to determine the health of your network, analyze trends, and identify non-compliant software.

Proactive Notifications
If a critical event occurs, our MSP technical staff notifies you via e-mail, pager, phone, or Short Message Service (SMS) and a pre-determined plan of action is initiated to address the issue.

Help Desk Option
Provides your end users with “live” 24x7 technical support from our certified, frontline-support technicians.

On-Site Support Options
If you need our technical staff to visit your office, we offer the following flexible support options: Regular Business Hours, 24x7, Desktop, and Pre-Authorized Hours.

Contact Accudata Systems

To find out more about our Managed Services Program, please contact Accudata Systems at 800-246-4908.