Performance Monitoring
We monitor your core infrastructure devices, servers, workstations, applications, Web sites, databases, and printers to provide you with proactive notification of network health issues.
Security Monitoring
We take a proactive approach to security by continuously monitoring your network for security related events. This allows you to minimize security threats with a highly automated solution.
Managed Asset Inventory
We will discover all of the hardware/software components of your managed assets. This will provide you with up-to-date data on all of your managed devices and help you identify unauthorized hardware/software.
Patch Management
To minimize your exposure to security threats, we check the patch levels of your hardware/software. If a patch is outdated, we deploy the most recent update.
Strategic Reports
We generate reports to determine the health of your network, analyze trends, and identify non-compliant software.
Proactive Notifications
If a critical event occurs, our MSP technical staff notifies you via e-mail, pager, phone, or Short Message Service (SMS) and a pre-determined plan of action is initiated to address the issue.
Help Desk Option
Provides your end users with “live” 24x7 technical support from our certified, frontline-support technicians.
On-Site Support Options
If you need our technical staff to visit your office, we offer the following flexible support options: Regular Business Hours, 24x7, Desktop, and Pre-Authorized Hours.
Contact Accudata Systems
To find out more about our Managed Services Program, please contact Accudata Systems at 800-246-4908.